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Disneyland Paris Reopening

Disneyland Paris have announced a phased reopening of the resort as of 15 July 2020, you can Click Here to read details of the reopening and planned measures on the Disneyland Paris website.

Hotels will reopen in phases, beginning with
– Disney’s Newport Bay Club Hotel on 15 July 2020
– Disney’s Hotel Cheyenne on 20 July 2020
– Disney’s Hotel Santa Fe on 03 August 2020
– Disneyland Hotel on 07 September 2020.

Disney’s Sequoia Lodge Hotel and Disney’s Davy Crockett Ranch will remain closed during the summer (until approximately 30th September) with reopening dates announced at a later time.
A reopening date for Disney’s Hotel New York – The Art of Marvel will also be announced at a later date.
Any change to the schedule of phased reopening of the hotels will be indicated Here on the Disneyland Paris website.

For arrival dates from 15th July onwards

IMPORTANT: Guests with packages booked with us at Disney Hotels, Disney Nature Resorts and partner hotels are guaranteed admission to the Theme Parks for the duration of their stay.

If you booked with Breakaway to stay at Disney’s Newport Bay Club Hotel on or after 15th July, your holiday package is confirmed.
And if you have booked to stay at any of the other Disneyland Paris Hotels, for dates on/after their reopening, your holiday package is confirmed.

If your hotel has reopened and you want to change your booking to a different date, please check our booking terms & conditions

If the Hotel you booked is not open on your arrival date, we offer 4 options:

  1. Maintain your arrival date and move your booking into an alternative hotel:
    o We are happy to offer an equivalent or superior hotel category without paying a supplement. Click here to see the hotel you can transfer to.
    In the case of customers staying at the Disneyland Hotel, as we do not have another Disney hotel with equivalent category, we propose to rebook at Disney’s Newport Bay Club and will refund the difference in package price between the two hotels.
  2. Maintain your booking in your original hotel and move it to a later date:
    o You can move your booking to an arrival up to 15 October 2020 (subject to availability) without incurring additional fees.
  3. Move your booking to a date on/after 16 October 2020. You can cancel your current booking without fees and make a new booking at the current available rate.
  4. Cancel your booking without fees and receive a refund.

If your booking includes a Meal Plan, we will adjust the Meal Plan to match the Hotel of your new booking:
• If your new booking is confirmed at a higher category Hotel, the Meal Plan will be adjusted accordingly to your benefit.
• If you are moving to a lower hotel category, we will refund the price difference taking into account the meal plan component included in the package.

If you have booked a package including flights;

The ground element of your booking can be amended as detailed above
For flights booked the following airline rules currently apply;
Air France and Aer Lingus are allowing flights to be changed with no airline change fee applying. However, if there is a fare difference on the newly selected dates this will be charged. This is available for all flights booked for travel up to 30th September 2020.
Both airlines will only offer refunds in cases where they have cancelled the flight.
For flight departures after 30th September the ‘standard’ airline change and cancellation fees apply.

Products & Services temporarily not available during the reopening phase:

Due to new safety measures being implemented during the phased reopening, the following products & services which you may have pre-booked will not be available until further notice and for the moment those booked until 30 September 2020 will therefore be cancelled and refunded (without cancellation fees):
• FastPass tickets
• Buffalo Bill’s Wild West Show … with Mickey and Friends!
• Character Meals at Auberge de Cendrillon, Inventions & Café Mickey
• Signature Experience Celebration & Lion King Signature Experience
• Ratatouille Day Trip to Paris Excursions (not available until 31 August 2020)

Safety Measures and Experience

The phased reopening will incorporate a deliberate approach, with enhanced health and safety measures implemented for both cast members and guests.

Cast members and guests 11 years of age and older will be required to wear face coverings while at the resort, at all times except while eating.

There will be daily limits on theme park attendance and this will require advanced ticketing and reservations for guests not staying in the resort hotels. If you have a package booked with Breakaway you will not be restricted in terms of theme park access, and if you have booked into one of the Disney hotels you will also enjoy Extra Magic Hours in the parks.

Some experiences, shows or events will not be available or may be modified upon reopening depending on the evolution of the safety and sanitary measures and recommendations from public authorities. This includes offerings such as Disney Stars on Parade and Disney Illuminations night-time spectacular which will return at a later date. There will be even more magic to experience later in the summer when two top-rated entertainment spectaculars—The Lion King: Rhythms of the Pride Lands and Jungle Book Jive—will return as well.

While character meet and greets will be temporarily unavailable, characters will be in the parks in new ways to entertain and delight guests. Other experiences such as playgrounds and makeover experiences will remain temporarily unavailable. Additionally, FastPass services will be suspended in order to allow for the necessary queue management on attractions.

Please Click Here to consult the full detail of the specific safety measures available to ensure you have been fully informed of the changes to the experience during your holiday stay at Disneyland Paris.

If you have questions please contact us;

Direct Clients: Please email or call 01-6079900

Agents: Please email or call 01-6079999